Orders are processed within 1-3 business days to ensure timely delivery for our customers.
Standard shipping takes 5-7 business days, with expedited options available at checkout for faster delivery.
We provide clear shipping policies to ensure transparency and customer satisfaction with every order.
Shipping rates are calculated based on the weight and destination of your order. You will see the shipping cost at checkout before completing your purchase.
Currently, we ship within the United States only. We are working to expand our shipping options to international destinations in the near future.
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your package's journey to your doorstep.
If your package is lost or damaged during transit, please contact us immediately at contact@heartfelthandmadestore.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your shipping address after placing an order, please contact us as soon as possible.
If you have any questions about our shipping policy, please contact us at contact@heartfelthandmadestore.com or call us at +16055245719.